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LOCATION & HOW TO REACH US
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Where is San Rocco Country House located?

San Rocco Country House is located at Strada Valle dei Castagni 15 B, 61122 Pesaro, Italia. You can easily find us on Google Maps by searching "San Rocco Country House".

How far is San Rocco from the nearest airport?

We are approximately 30 km from Rimini Airport (Federico Fellini International Airport), which is about 30-40 minutes by car.

Is there a train station nearby?

Yes, Pesaro train station is only 5 km away, approximately 10 minutes by car.

Do I need a car to stay at San Rocco Country House?

Yes, a car is necessary as the property is located in a peaceful countryside setting. Public transportation to the house is limited.

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CHECK-IN & CHECK-OUT
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What are the check-in and check-out times?

Check-in is from 4:00 PM onwards (flexible upon request). Check-out is by 10:00 AM. Someone will be on-site to welcome you personally.

Is self check-in available?

No, we provide a personal welcome service. A member of our team will be there to greet you, show you around the property, and answer any questions.

Can I request an early check-in or late check-out?

Yes, please contact us in advance and we will do our best to accommodate your request based on availability.

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PROPERTY FEATURES
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Is the house on one level or multiple floors?

San Rocco Country House is built on a single level, making it easily accessible for everyone, including families with small children or guests with reduced mobility.

Is there air conditioning and heating?

Yes, all rooms are equipped with air conditioning, and heating is available year-round for your comfort.

What kitchen equipment is available?

The kitchen is fully equipped with everything you need: pots and pans, microwave, kettle, dishwasher, refrigerator, oven, stove, and all necessary utensils and crockery.

Is there a washing machine?

Yes, a washing machine is available for guests to use during their stay.

Are bed linens and towels provided?

Yes, bed linens and towels are included for all guests at no additional cost.

Is there a BBQ available?

Yes, a BBQ is available in the spacious garden for guests who wish to enjoy outdoor grilling.

Is the garden fenced?

Yes, the garden is completely fenced with a lockable gate, perfect for families with children or guests traveling with pets.

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SWIMMING POOL
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What are the swimming pool dimensions?

The swimming pool measures 12 meters x 6 meters, providing plenty of space for swimming and relaxation.

Is the pool heated?

No, the pool is not heated, but it's open during the warm summer months when the weather is perfect for swimming.

When is the pool open?

The swimming pool is open from May 30th to September 15th.

What are the pool opening hours?

The pool is available for use from 9:00 AM to 6:30 PM daily.

Are sun loungers and umbrellas provided?

Yes, sun loungers and umbrellas are available around the pool area for your comfort.

How is the pool water treated?

The pool water is treated with chlorine and pH-balancing additives to maintain neutral pH levels and ensure clean, safe water.

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PARKING
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Is parking available?

Yes, free parking is available near the house for up to two vehicles.

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PETS
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Are pets allowed?

Yes, small pets are welcome at San Rocco Country House. A maximum of 2 small-sized dogs are allowed.

Is there an additional fee for pets?

Yes, there is a one-time cleaning fee of €50 for guests traveling with pets.

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WIFI & CONNECTIVITY
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Is WiFi available?

Yes, free WiFi is available throughout the house. The password is included in the house manual you'll find upon arrival.

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DISTANCES & NEARBY SERVICES
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How far is the beach?

Pesaro beaches are 6 km away, Fano beaches are 11 km away, and there are several beaches between Fano and Pesaro at 7-8 km distance. All are easily reachable within 10-15 minutes by car.

Are there supermarkets nearby?

Yes, supermarkets are located 3-4 km away, approximately 5-10 minutes by car.

Where can I find restaurants?

Restaurants can be found in Pesaro, Fano, and the charming nearby villages, all within 2-7 km from the property.

Can I arrange grocery shopping before arrival?

Yes, upon request we can arrange to have groceries delivered to the house before your arrival. Please contact us in advance with your shopping list.

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CLEANING & HOUSEKEEPING
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What is the cleaning fee?

The cleaning fee is €180 per stay and is NOT included in the rental price. It must be paid together with your booking.

Is housekeeping available during my stay?

No, mid-stay cleaning service is not provided. However, for stays longer than 15 days, we provide a complimentary linen change.

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HOUSE RULES
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What are the quiet hours?

To ensure a peaceful environment for all guests and neighbors, quiet hours are from 11:00 PM to 8:00 AM. We kindly ask you to keep noise to a minimum during these hours.

Are parties or events allowed?

No, parties and events are not permitted at San Rocco Country House to maintain a peaceful environment.

What about waste collection?

Waste collection information and recycling guidelines are provided in the house manual. Please follow local recycling regulations. Bins are located near the property.

Is smoking allowed?

Smoking is not permitted inside the house but is allowed in outdoor areas. Please dispose of cigarette butts properly.

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FAMILIES WITH CHILDREN
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Do you provide equipment for babies and children?

Yes, we provide 1 camping cot and 2 high chairs for families traveling with young children, available at no extra charge.

Is the property child-friendly?

Yes, the single-level layout and fenced garden with a lockable gate make it very safe and suitable for families with children.

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PAYMENTS & DEPOSITS
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Is a security deposit required?

No, we do not require a security deposit. However, guests are responsible for any damages caused during their stay.

What is the tourist tax?

The tourist tax (tassa di soggiorno) is €3 per person per night for guests over 14 years old. This must be paid in cash upon arrival directly to our staff.

Are there any additional costs not included in the price?

The only additional costs are the mandatory cleaning fee (€180) and the tourist tax (€3 per person per night, over 14 years). If you're traveling with pets, there's a €50 cleaning supplement. All other utilities (electricity, water, gas, WiFi) are included.

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COMMUNICATION & ASSISTANCE
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What languages do you speak?

Our team speaks Italian, English, and French. We're happy to assist you in any of these languages.

Is there someone available for assistance during my stay?

Yes, you will find our contact numbers in the house manual and on our website. We're available to assist you throughout your stay.

What if I have an emergency?

Emergency contact numbers are provided in the house manual. For urgent matters, please call us immediately. For medical emergencies, dial 118 (ambulance) or 112 (general emergency number in Italy).

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CANCELLATION POLICY
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What is your cancellation policy?

Please refer to the dedicated cancellation policy page on our website for detailed information about cancellation terms and conditions.

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ADDITIONAL INFORMATION
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Where can I find information about local attractions?

Information about nearby villages, cities, beaches, and attractions is available in dedicated sections on our website and in the house manual.

Is there a house manual?

Yes, a comprehensive house manual is available at the property with all the information you need about the house, appliances, WiFi password, local services, emergency contacts, and recommendations for restaurants and activities.

Can I extend my stay?

If you wish to extend your stay, please contact us as soon as possible. We'll do our best to accommodate your request based on availability.

What makes San Rocco Country House special?

San Rocco Country House offers the perfect combination of countryside tranquility and proximity to beaches, historic towns, and all amenities. The property features a spacious swimming pool, a beautiful fenced garden, comfortable single-level accommodation with air conditioning, and is ideal for families, couples, and pet owners seeking an authentic Italian holiday experience in the Marche region.

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For any other questions not covered in this FAQ, please don't hesitate to contact us. 

We look forward to welcoming you to San Rocco Country House!

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